Customer Service

At PhoenixJewelryOnline.com, we believe in good old fashioned personal service. We have a small team of Personal Shoppers based in-house at our Head Office who are ready to speak with you personally, regarding placing an order discussing a piece of jewelry or sourcing a gift.

Our expert team have an indisputable passion for jewellery and unrivalled experience in understanding our customers' needs. They are also well versed in gemmology and have firsthand knowledge of each of our collections and the designers we stock. We encourage you to call us or you can also visit our showroom.

We have a team of Personal Shoppers who are ready to speak with you personally, regarding placing an order discussing a piece of jewellery or sourcing a gift. With an indisputable passion for jewelry and unrivalled experience in understanding our customers' needs we endeavour to do all we can to accommodate special requirements outside of our standard services.

To contact us, please call